how can we help?

Do you have a question, feedback or need some assistance? We'd love to hear from you. Please get in touch via one of the methods below.

You might also find the answers you're after using the search above or in our


contact information

Our friendly customer care team are available Monday to Friday 9am – 5pm.

physical address

Ceres Organics
82 Carbine Road
Mt Wellington, 1060, Auckland, New Zealand

postal address

Ceres Organics
PO Box 11336
Ellerslie, 1542, Auckland, New Zealand

contact information

Holiday Hours and Order Cut Off times

Please be advised our warehouse will be closed over the following days during the holiday period, along with weekends.

Friday 22nd December

Monday 25th December - Christmas Day

Tuesday 26th December - Boxing Day

Monday 1st January - New Years Day

Tuesday 2nd January - Day after New Years Day

Please allow extra time for possible delays to process and dispatch orders received during this busy time of year.

*Note: Rural Delivery – please allow 2 extra days.

To help ensure delivery by Christmas please note the following cut-off time to place your order to enable us to meet the delivery deadline of our freight partner.
* North Island – Wednesday December 13th
* South Island – Friday December 8th

We thank you in advance for your patience and support during this busy time and wish you a safe and happy holiday.